Welcome to TPG Community!
We introduced the New TPG app for Mobile, please download the app, now on you can do many things, easily from your app. including pay your bill.
– iOS: https://apps.apple.com/us/app/my-tpg/id1506559433?ls=1
– Android: https://play.google.com/store/apps/details?id=com.tpg.dev
Trust this helps.
If you still got issues
Please PM me your TPG username, CID or mobile phone number so i can look at your service.