Hi, I was wondering if I can get an update as to what is happening with the installation of my service. It has been stuck on "Payment processing" but payment has been already deducted from my account. Yet it's showing payment is processing....
HI @ricky1416, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and look into this. To send a PM, please refer to this link: How do I private message (PM) in the community
