TPG Community

Get online support
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Ask a Question

PendingDisconnect status

fengzhebin
Level 2
Level 2
‎02-04-2020 08:24 PM

It's been 2 days I have no internet connection at home. 
My modem is working fine but has no internet connection. The status is PendingDisconnect. The ADSL2 light on my modem does not turn on.

 

Please find the screenshot of the modem WAN status

0 Likes
Reply
1 REPLY 1
fengzhebin
Level 2
Level 2
‎03-04-2020 12:42 PM

I contacted live chat support. The issue has been fixed.

0 Likes
Reply