TPG Community

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Phone and internet not working

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Level 1b
Have been without any service
Since mid morning today
This is the second outage in as many weeks
Most unacceptable
When will our service be restored
1 REPLY 1
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Moderator

Hi @Hi @Smitajja,

 

Welcome to TPG Community!

 

We have located the account using your community details. We can see that your concern has been escalated to our Complaints Resolution and one of our senior technical specialists tried to contact you, but to no avail.

 

Please PM us your best contact number and most convenient time to receive a call.

 

To send a PM, please refer to this link: How do I private message (PM) in the community