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Hi,
I am an existing TPG customer and wish to change / upgrade to NBN plan and $10 local phone plan.
Can you please advise next steps?
Thank you
Clare D
Thanks for your query!
Let me have a look for you, and I will get back to you ASAP.
There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download
Regards,
David_M
Thanks David
I tried to change to NBN via existing plan via the TPG App and over the website.
I get an error message when I go to lock in new 18 month contract - that NBN is available in my area though extra information is required. I am referred to change of plan team though I haven't been able to get through on the 1300 number.
Clare
I have forwarded this to our relocations officers to help do a manual relo.
Someone should contact you within 24-48hrs.
Thanks,