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Plan to change to not available in my account

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Level 2

Currently on the NBN FTTN SL Bundle Boost unlimited data no contract, and would like to change to NBN 50 unlimited data, the idea being hopefully quicker. Both a $69.99 /mth so no price change.

Tried to do it from my account but that one isn’t available there. The closest is NBN 50 100GB data for $49.99 /mth.

Currently 22 Mbps down 4.5 Mbps up.

 

Is the NBN 50 unlimited data advertised not available to upgrade to?

The plan I’m on has been removed so I was wanting to change to the equivalent currenty available plan.

1 ACCEPTED SOLUTION

Accepted Solutions
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Level 2

Thanks, The app seemed to do what I wanted. Just waiting on the confirmation email now from TPG that the plan has been changed.

View solution in original post

3 REPLIES 3
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Moderator

@gtext 

 

Welcome to TPG Community!

 

We introduced the New TPG app for Mobile, please download the app, now on you can do many things, easily from your app.
plan upgrade so easy now on. 

 

Download links
– iOS: https://apps.apple.com/us/app/my-tpg/id1506559433?ls=1
– Android: https://play.google.com/store/apps/details?id=com.tpg.dev

 

If you still got issues

Please PM me your TPG username, CID or mobile phone number so i can look at your service\.

kind regards

 

 

 

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Level 2

Thanks, The app seemed to do what I wanted. Just waiting on the confirmation email now from TPG that the plan has been changed.

View solution in original post

Highlighted
Moderator

@gtext 

 

Great, happy to hear, please restart your Modem by Tomorrow,
should be good to go
Thanks
Rajen