Planed Outage

Suonebb
Level 2
I know that we have planned NBN maintenance on this Friday 23rf July in my area (Blackburn North). But why the time has been changing frequently? I have got 4 notification text messages with all different time. I have to work at home and your notification is very annoying me. Can you please verify the maintenance time first then text to me????
1 REPLY 1
Riezl
Moderator

Hi @Suonebb, there are cases that planned maintenance restoration is extended depending on the complexity of the job that will be done.Pleas send us a private message with your TPG customer ID, username and complete address so we can take a look at your account.

 

To send a PM, please refer to this link: How do I private message (PM) in the community