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Please cancel my nbn service

Level 1b

Hi, I like to cancel my NBN service for the next billing cycle as I will be moving to another place. Please provide me the steps required to do so.


Hi @chunleigao123, we're sorry to know that you'd like to cancel your service. We'll arrange one of our account specialists to contact you to address this concern.


Please PM us your TPG customer ID, username and complete address together with your best contact number and most convenient time to receive a call.


To send a PM, please refer to this link: How do I private message (PM) in the community