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Port Augusta NBN down over 12 hours!

Tkingham
Level 2
Level 2
‎19-06-2019 08:03 AM
Was at work yesterday wondering why I couldn't access my wireless camera. Got home and found out why... NBN dropping in and out and died completely around 6:30pm. Useless website acknowledged internet WAS down but as Port Augusta is longer appearing as an issue one would think internet was restored... Well over 12 hours is ridiculous, especially without any notification when it will be fixed!
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Riezl
Moderator Moderator
Moderator
‎19-06-2019 12:19 PM

Hi @Tkingham, we apologise for the inconvenience this service disruption has caused you.

 

We have located the account using your community details. We have checked the status of your connection and it appears to be up and running now.

 

If you are still having issues with the service, please let us know so we can investigate further. Thank you.

 

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