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Post Office spam folder

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Level 1

The TPG Post office is allocating certain emails received to my email addrerss to the spam folder including ones from my bank manager.

How do I stop this from happening?

How do I clear the opther to my inbox so that they will be downloded to my computer?

 

Thanks

 

 

1 REPLY 1
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Moderator

Hi there ,

 

Welcome to the community,

 

 

Please take a look at the link ive attatched below that may help resolve your issue and any questions you have.

 

https://community.tpg.com.au/t5/Broadband-Internet/TPG-Post-Office-Email-Filtering-Guide/m-p/79232#M...

 

If you continue to have difficulties or concerns please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you Smiley Happy

 

 

Kind regards