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Potential Phishing email

dawson_5
Level 2

I keep getting an alert email from TPG asking me to click on a link to update my details so my service will not be interupted.

Anyone getting the same?

Is it dodgy? I expect it is as it uses poor english and is not directed to me by name just Dear TPG Customer.

4 REPLIES 4
Riezl
Moderator

Hi @dawson_5, are you able to send a screenshot of the email you have received? Please make sure to include the email header. Thank you.

dawson_5
Level 2

Hi Riezl

 

See screenshot below

 

Thanks

 

Riezl
Moderator

Hi @dawson_5, this is definitely not from TPG and is a phishing email. Please make sure not to click on the link provided. Should you wish to check your account or have account related concerns,  you may contact us or you may login to TPG My Account. 

 

Cheers!

 

soleski
Level 2

Hi All,

 

Same email recieved.  

 

If you do click on the link, the page looks very similar to the real TPG page.

BUT ...

Two big differences

- the URL is not tpg   (tpgtelecom.updatez.... 

- none of the links on the 'fake' page work - try clicking on the "My Account" of any of the top line menu.

 

Hopefully no-one gets caught out.