Power cord for moderm

nancyleung1980
Level 2
Hello
Do you have a 2 meter power cord for my moderm, Model Archer VR1600v.
I need to move it to get better connection to my computer.

Thank you
Nancy
3 REPLIES 3
Shane
Moderator

Hi @nancyleung1980 ,

 

We do supply the standard length of power cord of the modem/router. Is the computer having issues with Wireles/Wi-Fi reception?

 

Regards,

 

Hello
Do you have a 2 meter power cord for my moderm, Model Archer VR1600v.
I need to move it to get better connection to my computer.

Thank you
Nancy

nancyleung1980
Level 2
Yes, connection was fine till I moved away from the modem into my room then suddenly I kept getting disconnected from meetings. I also notice wifi signal on my mobile decreases as I move away.
Shane
Moderator

Hi @nancyleung1980 ,

 

Could you shoot us a PM with your details to better understand the situation, also include the troubleshooting steps you have performed so far.

 

How to send a PM? 

 

Regards,

 

Yes, connection was fine till I moved away from the modem into my room then suddenly I kept getting disconnected from meetings. I also notice wifi signal on my mobile decreases as I move away.