Regular Internet Drop Outs - FTTN

[Qantarus]

Hi Team

I have recently had my modem replaced due to dropouts that have been occuring, however this has not resolved the issue. I have already had 2 random dropouts this morning alone. These drop outs have not improved and if anything are now more frequent.

Can some line testing be organised if possible and also a review of the connections at your end?

[Riezl]

Hi @Qantarus, we have checked the status of your connection and it shows stable for more than 23 hours now. If you are still having issues, please let us know so we can check further. Thank you.