Relocating my

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Level 1c
Hi, i have been trying to sort out my new address for the last couple of days.. i have already tried it online but it when i follow the instructions step by step, it takes me through the whole process again and tells me it will send out a modem to my old address.. i am contacting you to sort this out please. If this cant be done for me, i want to cancel please
2 REPLIES 2
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Moderator

Hi@Adel0566449050 ,

 

Apologies for this.

 

Let me check this for you.

 

Regards

Bryan

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Moderator

Hi@Adel0566449050 ,

 

Your request has been escalated Ticket Ref: 10420078 for a Call back within the next couple of hours.

 

Regards

Bryan