Get online support
Hello, want to report a fault with internet connectivity.
Power LED is on and solid.
I have reset the NBN modem but the upstream and downstream LEDs continue to flash.
The Online LED is off.
I have reset your connection. Can you please give it another try?
View solution in original post
Connection is restored now. Thanks.
Welcome to the community!
We did an article that you may find helpful. This will guide you about basic troubleshooting related to connection not working.
See links below.
Troubleshooting no internet connection.
Let us know how it will go.