Report NBN Fault

[ChrisWalsh]

Hello, want to report a fault with internet connectivity. 

Power LED is on and solid. 

I have reset the NBN modem but the upstream and downstream LEDs continue to flash.

The Online LED is off. 

[KarlB · Accepted solution]

Hi @ChrisWalsh 

I have reset your connection. Can you please give it another try?

Regards,

Karl

[ChrisWalsh]

Hi @KarlB 

Connection is restored now. Thanks.

Chris

[Shebahanna]

Hi I have no internet

[Shebahanna]

Can any one help me

[Anonymous]

Hi @Shebahanna,

Welcome to the community!

We did an article that you may find helpful. This will guide you about basic troubleshooting related to connection not working.

See links below.

Troubleshooting no internet connection.

Let us know how it will go.

Cheers!