Report NBN Fault

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ChrisWalsh
Level 3

Hello, want to report a fault with internet connectivity. 

Power LED is on and solid. 

I have reset the NBN modem but the upstream and downstream LEDs continue to flash.

The Online LED is off. 

1 ACCEPTED SOLUTION

Accepted Solutions
KarlB
Moderator

Hi @ChrisWalsh 

 

I have reset your connection. Can you please give it another try?

 

Regards,

Karl

View solution in original post

5 REPLIES 5
KarlB
Moderator

Hi @ChrisWalsh 

 

I have reset your connection. Can you please give it another try?

 

Regards,

Karl

View solution in original post

ChrisWalsh
Level 3

Hi @KarlB 

 

Connection is restored now. Thanks.

 

Chris

Shebahanna
Level 2
Hi I have no internet
Shebahanna
Level 2
Can any one help me
Shane
Moderator

Hi @Shebahanna,

 

Welcome to the community!

 

We did an article that you may find helpful. This will guide you about basic troubleshooting related to connection not working.

 

See links below.

 

Troubleshooting no internet connection.

 

Let us know how it will go.

 

Cheers!