TPG Community

Get online support

Reset my router and now i cannot connect to the internet.

liamconor
Level 2
I reset my router earlier today by pressing in the small hole on the back of my router that says reset. Now I am stuck with a message saying "your newly installed broadband equipment is waiting to be automatically configured". I have been on this screen for a number of hours. Any advice?
1 REPLY 1
Riezl
Moderator

Hi @liamconor,

 

Welcome to TPG Community!

 

We have located the account using your community details and we can see that your internet is now up and running.

 

If you're still having issues, please let us know so we can investigate further. Thank you.