Router needs to Automatically configure

[Cheesecake83]

Hi, my broadband was activated at this address years ago and all of a sudden yesterday we’re receiving a message that the modem needs to automatically configure. It’s said this message for more that 24 hours now. Could someone advise what I can do to fix this issue. I have been on hold for 2 hours today and still can’t get through to anyone.

Cheers

[peter_k]

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so i can check the status here.

Regards

Peter

[mhkniazi123]

Hi, i am having same issue, router needs to be configure automatically. And stuck for couple of hours