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SLOWEST TPG INTERNET SPEED JAN - FEB 2020

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Level 1

SERIOUSLY SLOW HAVE TO DOUBLE CLICK TO GET INTO TPG WEBSITES CAN BARE CONNECT AND EVERYTHING IS SO SLOW AND I AM IN NBN CATCHMENT SERIOUSLY BAD.  I have never written in this community before and even to log in was a nightmare see attachment. 

 

1 REPLY 1
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Moderator

Hi @awitco,

 

Welcome to TPG Community!

 

We have located the account using your community details. We have checked the status of your connection and we are not detecting any fault on the line or network that may affect its performance.

 

We have refreshed it here and kindly try to check if the speed has improved.

 

If you're still having issues, please PM us your best contact number and most convenient time to receive a call so we can arrange one of our senior technical specialists to contact you for assistance. Thank you.