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Sending' reported error (0x800CCC78) : 'Cannot send the message

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Level 1c

The server responded: 535 5.7.8 [TPG-A02] Authentication denied. User XXXXXXXX@tpg.com.au is banned from using SMTP AUTH due to previous abuse'

Sending' reported error (0x800CCC78) : 'Cannot send the message

 

 

this is happening too often

1 REPLY 1
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Moderator

Hi @adsltdsp,

 

I was able to locate the account and it seems that this issue has been raised to our Postmaster by one of my Colleague, Please confirm if you're still having issues sending emails.

On the other hand, the account was ban due to spam related activity. Our Postmaster advise to scan your PC and use SMTP Authentication to avoid being blocked again.

 

Let us know should you require further assistance.

 

Regards,

 

 

The server responded: 535 5.7.8 [TPG-A02] Authentication denied. User XXXXXXXX@tpg.com.au is banned from using SMTP AUTH due to previous abuse'

Sending' reported error (0x800CCC78) : 'Cannot send the message

 

 

this is happening too often