For some reason, I'm unable to send emails.
I get the following error message.
Anyone know what the problem is?
The message could not be sent because the server rejected the sender's email address. The sender's email address was '**********@tpg.com.au'.
Subject 'Test email'
Server Error: 535
Server Response: 535 5.7.8 [TPG-A02] Authentication denied. User **********@tpg.com.au is banned from using SMTP AUTH due to previous abuse
Windows Live Mail Error ID: 0x800CCC78
All fixed now.
Apparently my email address was used to send a "spam like" email (possibly due to virus or hacking), which must have made TPG automatically block me from sending any more emails. I just had to go into my TPG account and change password.
Welcome to the community !
We're glad that your e-mail is now working back again. To avoid this issue in the future make sure you run anti-virus scan to your computers and avoid visiting suspicious links.
In case you'll have queries in the future don't hestitate to ask our community.