I have been trying for 4 days now to get my home NBN service cancelled/diconnected as I have moved house. I have emailed multiple times, tried to chat online and phone 4 time to no avail. Can you please help ?
I received your email stating TPG will be in contact with 1 working day, however I have not heard back within 4 working day.
Can you please confirm cancellation/diconnection of the below service:
Account number or username: 6350153
Reason for cancellation: Sold house and going travelling
Requested date of service cancellation: 1st April 2020