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Hi There,
I'm cancelling my NBN Broadband 50 with Voice service now, and saw this "If you are outside contract, a 30 day notice period applies, even if your requested Service Cancellation Date is earlier than 30 days."
Does it mean that the earliest cancellation date would be 02/02/2023 now?
I'd also like to confirm if the modem TP-Link Archer VR1600v is NOT locked so that I could reuse it with other service provider in future? Many thanks!
Kind regards,
Ken
Hi @kenlee2021,
Welcome to TPG Community!
We'd like to have this matter discussed with you privately. Please send us a message along with your TPG customer ID or username.
How do I private message (PM) in the community
Regards,
Angeli