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Singapore latency very poor

simeonpaps
Level 2

Latency to some Singapore servers is over double what it is on other service providers such as Superloop / Aussie.

 

Server IP: 72.5.161.74

 

Superloop looking glass:

Fri Mar 31 12:30:29.809 UTC

Type escape sequence to abort.
Tracing the route to 72.5.161.74

 1  bundle-ether33.bdr02-ipt-639garde-syd.au.superloop.net.co (103.200.13.72) [MPLS: Label 24049 Exp 0] 94 msec  93 msec  93 msec 
 2  bundle-ether30.bdr02-ipt-4edenpar-syd.au.superloop.net.co (103.200.13.64) [MPLS: Label 24048 Exp 0] 93 msec  93 msec  93 msec 
 3  103.200.13.153 [MPLS: Label 24008 Exp 0] 93 msec  93 msec  93 msec 
 4  202.177.40.22 93 msec  93 msec  93 msec 
 5   * 
    1828.sgw.equinix.com (27.111.229.195) 94 msec  93 msec 
 6  e1-7.cr2.sin1.sg.unitasglobal.net (50.115.90.7) 94 msec  94 msec  93 msec 
 7  e0-1.inap.cust.sin1.sg.unitasglobal.net (103.38.153.38) 94 msec  94 msec  94 msec 
 8  border1.xe-1-0-1.bbnet2.sin001.sg.unitasglobal.net (202.58.8.72) 97 msec  93 msec 
    border1.xe-0-1-1.bbnet1.sin001.sg.unitasglobal.net (202.58.8.8) 94 msec 
 9  edge1.ae1-edgenet.sin003.sg.unitasglobal.net (202.58.9.14) 94 msec  94 msec  95 msec 
 10 202.58.10.194 94 msec  94 msec  94 msec 
 11 72.5.161.74 94 msec  94 msec  94 msec 





Aussie BB looking glass:
Fri Mar 31 23:23:30.625 AEDT
Type escape sequence to abort.
Tracing the route to 72.5.161.74
 1  10.241.13.162 [MPLS: Label 24504 Exp 0] 95 msec
    be2.core1.equinix-sy3.syd.aussiebb.net (180.150.1.159) 94 msec
 2  be1.cfl1.equinix-sy3.syd.aussiebb.net (159.196.252.147) [MPLS: Label 24332 Exp 0] 94 msec
    10.241.13.156 94 msec
 3  10.241.13.116 [MPLS: Label 25110 Exp 0] 96 msec  97 msec
 4  be2.lsr2.nextdc-s2.syd.aussiebb.net (159.196.252.107) [MPLS: Label 25114 Exp 0] 95 msec  95 msec
 5  be32.cfl1.nextdc-p1.per.aussiebb.net (202.142.143.55) [MPLS: Label 25109 Exp 0] 94 msec
    10.241.16.176 48 msec
 6  10.241.16.179 [MPLS: Label 25122 Exp 0] 94 msec
    10.241.16.185 94 msec
 7  202.58.10.194 95 msec
    202.58.10.202 96 msec
 8  72.5.161.74 95 msec  95 msec



TPG:

Tracing route to 72.5.161.74 over a maximum of 30 hops

1 6 ms 3 ms 2 ms 10.0.0.1
2 6 ms 9 ms 9 ms 10.20.26.131
3 101 ms 101 ms 103 ms syd-apt-ros-crt3-be-200.tpgi.com.au [203.29.134.110]
4 103 ms 104 ms 104 ms cbr-apt-mar-crt2-Gi4-0-0.tpg.com.au [203.26.22.50]
5 103 ms 100 ms 105 ms per-apt-stg-crt1-be10.tpgi.com.au [203.219.58.177]
6 102 ms 101 ms 102 ms sin-eqx-aye-int1-Hu-0-0-0-20.tpg.com.au [203.219.107.114]
7 * * * Request timed out.
8 256 ms 258 ms 267 ms e1-7.cr2.sin1.sg.unitasglobal.net [50.115.90.5]
9 260 ms 261 ms 263 ms e0-1.inap.cust.sin1.sg.unitasglobal.net [103.38.153.38]
10 224 ms 219 ms 221 ms border2.xe-0-1-1.bbnet1.sin001.sg.unitasglobal.net [202.58.8.9]
11 221 ms 221 ms 222 ms edge2.ae1-edgenet.sin003.sg.unitasglobal.net [202.58.9.18]
12 220 ms 223 ms 222 ms 202.58.10.202
13 221 ms 221 ms 220 ms 72.5.161.74

 

 

 

1 REPLY 1
Shane
Moderator

Hi @simeonpaps ,

 

Let us help understand what causing latency issues with the service and get to the bottom of this. Could you shoot us a PM with your details to proceed with the initial investigation.

 

How to send a PM? 

 

Regards,