Slow Download Speed 5G

[adslfdae2]

Switched to 5G Fixed Wireless three days ago. Got high 90's Mpbs for the first day; then download speed has degraded to 25-30Mbps. But uploads are as promoted....20Mbps

Tested many times and tried resetting modem. Also, modem and computer haven't been moved since first activation.

How do I get back to the promoted speed of 100Mbps?

[Anonymous]

Hey, adslfdae2.

Let get to the bottom of this, could you post a screenshot of the speedtest on both Wired and Wireless connection also the status light of the modem/router for reference.

Send me the account details (Customer ID/Mobile number associated with the service plus the complete address on file).

How to send a PM? https://community.tpg.com.au/t5/Welcome/How-do-I-privatea-message-PM-in-the-community/m-p/4093.

Regards,

 

Switched to 5G Fixed Wireless three days ago. Got high 90's Mpbs for the first day; then download speed has degraded to 25-30Mbps. But uploads are as promoted....20Mbps

Tested many times and tried resetting modem. Also, modem and computer haven't been moved since first activation.

How do I get back to the promoted speed of 100Mbps?