Let us us check what causing speed issues with the service. To better understand the situation, send us your details (Username/Customer ID together with the address on file) via PM.
How do I private message (PM) in the community - https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093.
Hi team - Im on a NBN50 plan and have very poor upload and download speeds - can you help? Ive attached a snip of a speed test completed just now.... Thanks for your help Murray