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Slow internet speed due to a faulty wifi extender

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Level 1

Slow speed was not due to TOG but rather a faulty wifi extender

2 REPLIES 2
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Moderator

Hi @Ezza 


Let me have a look for you, and I will get back to you ASAP.


There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download


Regards,
David_M

Highlighted
Moderator

Hi @Ezza 


Can you please Private Message(PM) me your Username/CID/Service address for the service you need help on so i can pull up your account.


How to PM.
https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093#M45

 

I can see a service against your email address, but that is for TPG-FTTB(vdsl) which is not on the NBN.

 

Thanks,