Slow internet

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Level 1b
Hello. My ADSL2+ internet has been very slow the past week - getting 0.30mbps downloads - almost like it is been shaped, however am on an unlimited plan. This is constant no matter when I run the speed tests. Please assist me.
1 REPLY 1
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Moderator
Hi there             


 Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you 

 

 

kind regards