Slow upload speed

[Jools926]

Hi
I have been experiencing slow upload speeds over the last few weeks the most I can get is up to about 1mbs if I'm lucky. I'm on NBN25 wireless plan and believe I should have 5mbs upload

[peter_k]

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

To learn how to send a private message, click here.  

Regards,
Peter

[krveto08]

i upgraded from NBN12 to NBN25 to increase my upload speed from 0.8mbps to 5mbps as per chat support told me. but still i'm getting 0.8-1mbps. please help.

[Riezl]

Hi @krveto08, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.

To send a PM, please refer to this link: How do I private message (PM) in the community