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Slowest of internet's

fsnmstr1
Level 3
Level 3
‎23-06-2018 08:11 PM
Well the tech that was organised for today was a complete no show...

Sub 10Mbps speeds still....
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Riezl
Moderator Moderator
Moderator
‎23-06-2018 08:20 PM

Hi @fsnmstr1, thanks for getting back to us.

 

We'll make a follow up with our Engineering Team and will have the case engineer contact you tomorrow to discuss the progression of the case.

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fsnmstr1
Level 3
Level 3
‎24-06-2018 10:02 PM
1.7 Mbps... Wow the future is here, NBN is 15yrs behind the times and slower than old school ADSL...
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Erika
Moderator Moderator
Moderator
‎25-06-2018 09:15 AM

Hi @fsnmstr1, 

 

I've now chased this with our Engineering team. 

 

They'll be in touch within the day. 

 

Cheers, 

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Anonymous
Not applicable
‎25-06-2018 05:48 PM

Hi @fsnmstr1,

 

One of our Engineers tried to call you today unfortunately no avail. We'd like to know if you have a preferred contact time.

 

We'll keep an eye on this and provide you updates where is possible.

 

Regards,

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Riezl
Moderator Moderator
Moderator
‎27-06-2018 03:45 PM

Hi @fsnmstr1, we can see that the case engineer has been in touch and discussed the progression of the case.

 

At the moment, NBN Co. is still investigating why the connection speed is fluctuating.

 

Please be assured that our Engineering Team is closely monitoring the case and will revert to you as soon as new feedback is received.

 

Should you need any assistance, feel free to drop us a message. Thank you.

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