One of our Engineers tried to call you today unfortunately no avail. We'd like to know if you have a preferred contact time.
We'll keep an eye on this and provide you updates where is possible.
Hi @fsnmstr1, we can see that the case engineer has been in touch and discussed the progression of the case.
At the moment, NBN Co. is still investigating why the connection speed is fluctuating.
Please be assured that our Engineering Team is closely monitoring the case and will revert to you as soon as new feedback is received.
Should you need any assistance, feel free to drop us a message. Thank you.