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Slowing down of my NBN speed

Level 2

In the past few month the speed of my NBN conection has slowed down considerably a few nights ago it was as low as 1.59Mbps I did it again to check and took a screen shot this was taken at 8:48 pm and only 2 mobile phones connect o Wifi We live 800 meters from the node this should not influance the service because we are 10klm away from an exchange and ADSL2+ ran faster that this


Hi @maidewitte , 


We've created some articles that will help you troubleshoot the Slow speed issue.


If you are using a WIFI connection, then you may check these links to improve your home network.

If you need further assistance, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account.


To send a PM, please refer to this link: How do I private message (PM) in the community