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Speed boost disappeared after relocation

maxs
Level 2

Has anyone has an issue with the speed boost being lost after moving the service?

 

I moved houses and found that speed boost is not active anymore and tech support staff on the phone not able to clarify as to how it can be restored.

1 REPLY 1
Riezl
Moderator

Hi @maxs , please send us a private message with your TPG customer ID, username and complete address so we can take a look at your account.

 

To send a PM, please refer to this link: How do I private message (PM) in the community