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Speed upgrade on NBN

Level 3

I recently purchased the basic NBN speed (12/1 Mbps) on a no lock-in contract, if I want to upgrade the speed how do I do this and how long will the speed upgrade take to kick in? thanks. Elss

1 REPLY
Level 4

Hi @Elss 

 

TPG give an ETA of 1-2 working days for NBN speed change, in reality sometimes it can take as little as a few hours.

 

Best to wait until your service is installed then call plan change area on 1300 720 016. Downgrades and upgrades on TPG NBN are free as seen at www.tpg.com.au/nbn (click on Extra Pricing Info).