Still no internet

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Level 1a
After nearly 2 weeks. First 4 lights are green on modem except internet one, which is no colour. Still no connection.
3 REPLIES 3
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Moderator

Welcome to TPG Community,


Could you PM (Private message) me your customer ID, username, service address or mobile number so i can check the status here.

 

Regards

Peter

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Moderator

Hello Bennyg1983,
Thank you for being a part of the TPG Community.
For verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:
 Username
 Full Name
 Full Address
 D.O.B.
I will reply ASAP on receipt of the above.
Regards
PeterW
My TPG app for IOS and Android - https://www.tpg.com.au/download

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Moderator

Hi

 

As discussed over the phone you are now back online.

If you have any further issues please let me know.

 

Regards,

Peter