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Still waiting for change of address instagram

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Level 1
Hi,
I am still waiting for my new home to be connected to my account. Star track said it delivered the modem but it hasnt arrived. Also i changed my address and it still has my old address on here.
1 REPLY 1
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Moderator

Hi

My records shows that you have contacted to our customer service, they had explain you the delay on the install.

IF you cannot receive the parcel at home you can pick it up at the local post office into the period before is sending back to us.

We will update you when the installation process is completed and ready to use

Thanks for your patience