TPG Community

Get online support

Still waiting for my new NBN installation

Level 1b
I moved home on 15th June and I had a chat with TPG customer service guy on 10th. He said your connection will be installed remotely. Today is 24th June and I am still waiting for “so called remotely” connection to be established. Can you please tell me what’s going on here? Change request ID 4355688 was sent to me via email on 10th if that helps
1 REPLY 1
Moderator

Hi @waseembhutto ,

From our system, we can see your service is up and working for many days, if you still having issue, pls private message me with your Customer ID/ Username and Contact number,

Regards,

Sajal