TP-Link VR1600v v2

Level 2

Hi, Have TP-Link VR1600v v2 on NBN FTTC connection.

We also have a house phone on this modem.

Router modem has firmware 5006 2008 Rel.5318n

Router keeps dropping out and I have had to reset/reboot it serveral times in past few months.

Is this the latest firmware?

If not would a firmware upgrade sort out the drop outs ?




Hi @keesdekok556 ,please be advised that your modem has the latest firmware. 


With regard to the dropouts issue, there are different types of dropouts that you may experience:


1. Network dropouts, this dropout is caused by a line fault on TPG or NBN's network. Affecting all device(s) LAN/Wireless connected to the modem/router this may require a real-time test and investigation by our Technicians and Engineers.


2. Wireless dropouts, this issue only affects the device(s) connected via Wi-Fi which can easily be fix by doing adjustment to the modem/router's settings.


3. Dropouts caused by ongoing outage in your area. 


In the event that you experience dropouts via Wireless/Wi-Fi connection, we recommend having a read on the following articles:


• Troubleshooting a Slow Internet Connection

• Easy Steps to Improve Wi-Fi Connection In Your Home

• Wireless Channel on your modem - what is it and why should I change it


If the issue persists, please send us a private message with your TPG customer ID, username and complete address so we can verify the account details.


To send a PM, please refer to this link: How do I private message (PM) in the community