Hi, Have TP-Link VR1600v v2 on NBN FTTC connection.
We also have a house phone on this modem.
Router modem has firmware 0.1.0.0.9.1v 5006 2008 Rel.5318n
Router keeps dropping out and I have had to reset/reboot it serveral times in past few months.
Is this the latest firmware?
If not would a firmware upgrade sort out the drop outs ?
Hi @keesdekok556 ,please be advised that your modem has the latest firmware.
With regard to the dropouts issue, there are different types of dropouts that you may experience:
1. Network dropouts, this dropout is caused by a line fault on TPG or NBN's network. Affecting all device(s) LAN/Wireless connected to the modem/router this may require a real-time test and investigation by our Technicians and Engineers.
2. Wireless dropouts, this issue only affects the device(s) connected via Wi-Fi which can easily be fix by doing adjustment to the modem/router's settings.
3. Dropouts caused by ongoing outage in your area.
In the event that you experience dropouts via Wireless/Wi-Fi connection, we recommend having a read on the following articles:
If the issue persists, please send us a private message with your TPG customer ID, username and complete address so we can verify the account details.
To send a PM, please refer to this link: How do I private message (PM) in the community