TPG Internet Speeds

[Shahjahan_K]

Ever since I joined TPG, there seemed to be minimal issues with internet speeds. Usually within the high 30's as per my NBN Standard Plus plan with a HFC connection. However, recently there have been major issues with download and upload speeds over the past week. If anyone from TPG could aid me in fixing these poor speeds, it would be greatly appreciated, as these results do not suffice the agreement speeds of the Standard Plus plan from TPG themselves.

TPG internet test

[PeterW]

Hello Shahjahan,
Thank you for being a part of the TPG Community.
For verification purposes can you please send me a private message (PM) by clicking on my name
and provide the following information:
 Username
 Full Name
 Full Address
 D.O.B.
I will reply ASAP on receipt of the above.
Regards
PeterW
My TPG app for IOS and Android - https://www.tpg.com.au/download