TPG Lied

[wong5028]

I have problem with the internet, the team manager promised the technician will call me at 5pm to help. She said 10 minutes before 5 pm someone will call to confirm I am home to work on the problem.

Rush home after work to wait for call and very disappointed no one call.

This is the second time in a week TPG have done this to me.

No internet again.

[Shane]

We'd like to take this opportunity to turn around your experience and get to the bottom of this. To better understand the situation, could you shoot us a PM with your details so we can proceed with the initial test.

How to send a PM? 

Regards,

I have problem with the internet, the team manager promised the technician will call me at 5pm to help. She said 10 minutes before 5 pm someone will call to confirm I am home to work on the problem.

Rush home after work to wait for call and very disappointed no one call.

This is the second time in a week TPG have done this to me.

No internet again.

[DK20191111]

i've getting issue for a month now would probably change ISP even i have been using them for few years