TPG Lied

wong5028
Level 2

I have problem with the internet, the team manager promised the technician will call me at 5pm to help. She said 10 minutes before 5 pm someone will call to confirm I am home to work on the problem.

 

Rush home after work to wait for call and very disappointed no one call.

 

This is the second time in a week TPG have done this to me.

 

No internet again.

2 REPLIES 2
Anonymous
Not applicable

We'd like to take this opportunity to turn around your experience and get to the bottom of this. To better understand the situation, could you shoot us a PM with your details so we can proceed with the initial test.

 

How to send a PM? 

 

Regards,

 

I have problem with the internet, the team manager promised the technician will call me at 5pm to help. She said 10 minutes before 5 pm someone will call to confirm I am home to work on the problem.

 

Rush home after work to wait for call and very disappointed no one call.

 

This is the second time in a week TPG have done this to me.

 

No internet again.

DK20191111
Level 3

i've getting issue for a month now would probably change ISP even i have been using them for few years