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TPG NBN HFC Unstable Speeds

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Level 1

NBN speed stability issues. NBN NTD box rebooted friday night. TPG modem rebooted friday night. HFC connection - normally a stable 43-46Mbps / 18-19Mbps. Currently Saturday getting between 12 and 23Mbps down 17mbps up using Tpg speed test,  ookla, telstra speed test and Netflix fast.com.

In have tried the chat but it's useless. No one responds, then come 9pm you're cut off.

I hand screen shots, not posting here.