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The RETR command did not succeed. Error retrieving a message. Mail server pop3.tpg.com.au responded:

Highlighted
Level 5

Hi Moderators,

For the past hour I have been experiencing problems reading emails either using Mozilla Thunderbird or directly on the tpg web-site on post-office:

The RETR command did not succeed. Error retrieving a message. Mail server pop3.tpg.com.au responded: [SYS/PERM] Could not read message file

Can someone help?

Thanks,

Robert

 

3 REPLIES 3
Highlighted
Level 5

I have fixed this by opening a connection to pop3.tpg.com.au at port 110 using telnet then manually deleting all listed messages by the "list" command:

telnet pop3.tpg.com.au 110

user <username>

pass <userpassword>

list

dele 1

dele 2

...

quit

Once all messages had been deleted, new emails sent to my tpg email address were received correctly by the email client.

 

Highlighted
Level 1a

Same problem here, but the telnet fix is not working for me.

In the TPG mailbox, there's a blank mail sitting at the end that I can't delete, with no date, title or anything, other than having 1k of data.

Highlighted
Level 1a

So after a bit of time it seems the telnet fix did work.  The mystery email has gone and things are going through ok now.

Weird thing is there is a bunch of spam I was going to empty, but there a message when selecting the folder "No uid in nested result from server - really needed for sorting results"

Obviously TPG has some mail issues to get cracking on...