TPG Community

Get online support
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Ask a Question

Ticket number 12193792

Olivier1980
Level 2
Level 2
‎04-04-2022 07:51 AM
Internet still down, three weeks without internet. When is my internet going to be fixed? No news from TPG on next appointment. This is unacceptable. Can you please provide an update? I need my internet to be back and working by the Wednesday 6th April. I have lodged a complaint with the Telecoms Industry Ombudsman. Complaint number is 2022/03/04988.
0 Likes
Reply
1 REPLY 1
Anonymous
Not applicable
‎04-04-2022 09:38 AM

Hi @Olivier1980, 

 

I have endorsed your case to our Complaints Resolutions Team and a case officer will be assigned as your sole contact person on this matter. Someone will ring you for update within the day. 

 

Regards, 

Angeli

0 Likes
Reply