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Ticket number 12193792

Olivier1980
Level 2
Internet still down, three weeks without internet. When is my internet going to be fixed? No news from TPG on next appointment. This is unacceptable. Can you please provide an update? I need my internet to be back and working by the Wednesday 6th April. I have lodged a complaint with the Telecoms Industry Ombudsman. Complaint number is 2022/03/04988.
1 REPLY 1
Angeli
Moderator

Hi @Olivier1980

 

I have endorsed your case to our Complaints Resolutions Team and a case officer will be assigned as your sole contact person on this matter. Someone will ring you for update within the day. 

 

Regards, 

Angeli