Trying to upgrade NBN HFC plan to Super Fast. Get error < E:adsl_comm:thread_exists >

[walkadwill]

Hi Support,

Can anyone help me with this error please?

[Anonymous]

Hi @walkadwill, 

I'll have a closer look on your account to determine as to why you are unable to lodge your plan upgrade request. Send us a private message with your TPG customer ID or username please.

How do I private message (PM) in the community

Regards,

Angeli