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UPGRADED NBN PLAN SPEED NOT CHANGED MUCH

Level 2

I upgraded last week fromNBN50 to NBN 100 but the speed has not changed much

 

 

 

3 REPLIES 3
Moderator

Welcome to TPG Community,

You can private message to me your customer ID, username, service address or mobile number so i can check status here.

regards

JayeshP9

Moderator

Hi Garry23,

I have checked  service with nbn and available technology in your place is NBN FTTN, your house is aproximately 700 Meter from NBN node and sync speed is depend on distance from node..  As per nbn Service is performing within specification. Currently your modem is getting 70.3/25.5 Mbps sync speed. your plan is nbn superfast but based on nbn traffic class 4 sync speed can very between 25-100/5-40 Mbps. That's reason your speed test result 60/24 Mbps, For Download  it can get upto 67 Mbps if nothing else connected to your network and please try to use  wired/5g wireless for better transfer rate.

regards

JayeshP9.

Level 2

Thanks