Ultra fast speed

[japerez2]

Just signed up and had confirmation email saying my speeds have been upgraded.

I have noticed no change to speeds using Speedtest.

Can someone please help me ?

[Riezl]

Hi @japerez2 ,

We've created some articles that will help you troubleshoot the Slow speed issue.

If you are using a WIFI connection, then you may check these links to improve your home network.

• Easy Steps to Improve Wi-Fi Connection In Your Home
• Wireless Channel on your modem - what is it and why should I change it?

If you need further assistance, please PM us your TPG customer ID, username and complete address.

To send a PM, please refer to this link: How do I private message (PM) in the community