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Unable to connect to GoDaddy FTP

thirtyfiveblack
Level 2

I am having timeout problems this month trying to connect to GoDaddy FTP servers. I have reached out to them for support but they have no issues on their side and have encouraged me to contact my provider and "Ask them to reset your network IP. Flush dns cache and network cache."

Can somebody do that for me please.

1 REPLY 1
Shane
Moderator

Hi @thirtyfiveblack 


Thanks for raising this to us. 

If you are on TPG-NBN reseting the IP of the network can be done by leaving the modem off for 3-5mins and turn it on again. 

 

Let us know how it will go.

 

Cheers!

 


@thirtyfiveblack wrote:

I am having timeout problems this month trying to connect to GoDaddy FTP servers. I have reached out to them for support but they have no issues on their side and have encouraged me to contact my provider and "Ask them to reset your network IP. Flush dns cache and network cache."

Can somebody do that for me please.