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Unable to see Data usage on unlimited NBN plan

howkeatlow
Level 2

I need to know my internet usage for the past few months, and unable to see it in my accounts page.

Can TPG please provide this to me? 

Thanks.

1 REPLY 1
Shane
Moderator

Hi @howkeatlow ,

 

Welcome to the community!

 

TPG do not record the data usage of services with Unlimited Plans, but we can request this in your behalf and will be sent via email. Please shoot me a private message with your account details (Username/Customer ID together with the address on file) also include your preferred e-mail address. 

 

How do I private message (PM) in the community 

 

Regards,

 


@howkeatlow wrote:

I need to know my internet usage for the past few months, and unable to see it in my accounts page.

Can TPG please provide this to me? 

Thanks.